30-DAY MONEY-BACK GUARANTEE
We make clothes that are meant to be worn every day, and we would rather you were sure. If a piece is not right for you, send it back within 30 days of delivery for a full refund. No restocking fee, no questions about why.
Email info@hersimple.com and we will set it up.
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Frequently asked questions
We process orders in 1 to 4 business days and transit takes another 4 to 6, so most orders arrive within 5 to 10 business days. Orders placed before 11:00 PM EST go into the next processing run.
Nothing. Shipping is free on every order, with no minimum. We ship within the United States and cannot deliver to PO Box addresses.
Yes, you have 30 days from the day it arrives. Items need to be unworn and in their original packaging with any tags still on. Email info@hersimple.com to start a return before sending anything back.
You get a tracking link by email as soon as your parcel leaves us, and you can look it up any time on our Track Your Order page.
Wool, cashmere, cotton, corduroy, suede and leather, depending on the piece. The exact fabric is listed further up this page.
We accept the major credit and debit cards. Everything available to you is shown at checkout before you confirm.
Checkout runs on Shopify's encrypted payment system. Your card details go straight to the payment processor and are never stored by us.
Email info@hersimple.com or call +1 302 469-6463. We are open Monday to Friday, 9am to 6pm EST, and aim to reply within 24 hours.